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Does Firs Coast
Inflatables have a license?
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Yes.
We have all comprehensive State and County required
licenses.
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How much room do I need?
Approximately an 18' x 20' area should be plenty
of room for a bounce house, a 20’ x 20’ for a combo and 16’ x
36’
for a large slide.
The area should be level, free of rocks, dirt, sand, sticks etc.
and any in ground sprinkler systems should be shut off and not
protruding. The unit must be within 80 feet
of an outlet. We also ask that you please
clean up the area in which the funhouse or slide is to be
placed.
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What if I want the inflatable setup where there
is no electrical outlet, or at least no outlet within 80 feet?
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We can setup your moonwalk virtually anywhere.
We will need to bring a generator in order to power the
blower (see the 5th
q&a below).
Keep
in mind that there is a $50 additional charge for generator
rental.
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Who sets up the inflatable?
We set up the bouncer or slide and take it down
when we come to pick it up. Set up time is
approximately 15-20 minutes (25-30 for a slide or combo).
We ask that if you are done with the bouncer or slide
please do not shut down the blower.
The Moonwalk or slide unit must be inflated before it is taken
down so that we can inspect and possibly do a preliminary
cleaning of the unit. Pick up time is
usually 20-30 minutes
(40-45 min for slides and combos).
* All of our delivery personnel have gone through
standard criminal background checks for your safety.
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How does the inflatable unit stay inflated?
We setup the unit and inflate the moonwalk or
slide with a fully enclosed blower motor unit that must
stay on the entire time that the inflatable unit is being
used (unless winds exceed 20mph, then it must be shut
down). The design of the blower is such that no moving parts
are exposed. This is a very important safety feature that you
should take into account when children are around. The blower
unit must be located within 80 feet of an electrical outlet
(we can bring a generator to power the blower;
however there is an additional $30 charge).
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Can I cancel my reservation?
We realize that things come up unexpectedly, so
yes you can cancel your rental. But we do ask that you try to
give at least a one week
(7 days)
notice of your cancellation. No refunds will
be given once the inflatable has been setup.
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Do you require a deposit?
We don’t require a check or cash deposit.
In most cases we require a credit card to hold your
reservation. The credit card will not be
charged, it’s just to reserve the equipment (similar to renting
a car or hotel room). You then pay in full
on the date of your party or event by cash, check or charge on
the day we deliver and set up the equipment.
Our process is similar to a deposit, but simpler and more
convenient for you. Feel free to contact us
with any questions you may have.
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* If you do decide to cancel the rental (other
than weather related) you may be charged a $30
deposit/cancellation fee if you cancel
within 7 days of your scheduled event date.
This procedure is similar to a non-refundable deposit.
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What is your weather policy?
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AN INFLATABLE MUST NOT BE USED WHEN WET
INSIDE and/or WHEN WINDS ARE 20 MPH OR MORE.
This is a very important safety issue.
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Wind
– If the local weather is forecasted sustained winds of 15-20+
mph (with higher gusts) on your event day and both you and
(Your Company), Inc. agree before delivery/set up that it may
be unsafe to use then we will cancel the rental with no charge
to you. We reserve the right to cancel your
rental
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Rain
– If the local weather is forecasted 70% or higher chance of
rain, we reserve the right to cancel your rental.
An inflatable should
not be used when
raining or wet (with exception of a waterslide).
If the inside of the bounce unit gets wet everyone should
exit the bounce. When a bouncer or combo
unit becomes wet, it is very slippery and dangerous. Once the
rain stops you can then dry the unit with towels. Once dry, the
bounce should be once again safe to use.
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* Note
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We
may cancel the rental the day prior or the morning of
delivery if there’s a 70% or higher chance of rain and/or 15-20+
mph sustained winds (with higher gusts).
In
this case, we will contact you the day prior or morning of your
event to discuss any weather related issues.
Feel free to also contact us with any weather policy questions.
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** Please call us at
(904)
651-1680
if you have weather related questions once your unit has been
setup. No refunds will be given once the
inflatable has been setup.
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Can a bouncer be set up indoors?
Yes, our units can be set up inside or outside.
You will need to have enough ceiling height
(about 20’)
to accommodate the inflatable. The bouncer
must not be too near hot lights, a/c vents or any fire hazard.
Many commercial halls, malls, gyms, etc. will do just fine.
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Can I set up the inflatable near my pool?
Safety is our number one concern.
The bouncer or slide must be set up a safe
distance away from a pool or water front; at least 30 feet.
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Why can't I pick up the bouncer and/or slide and
set it up myself to cut costs?
Safety is our number one concern.
Some
companies may allow the homeowner to pick up & set up inflatable
units, we do not feel that it is a good idea. Our set up
personnel will evaluate the set up area, use the correct size &
type of power cords and makes the all-important connections
between the blower & inflatable. We also use proper straps and
spikes/anchors to secure the inflatable to the ground and clean
the inflatable prior to you using it
(if needed).
Also, each unit weighs
approximately 200+ pounds, so injury to you is also our concern.
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Are your
inflatables
clean?
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Yes!
Cleanliness is part of safety.
We
clean our inflatables and all of our
equipment (concession machines, tables, chairs, etc) every week
at our warehouse. We vacuum, spray and
wipe/scrub using a high quality cleaner/disinfectant.
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How safe are your
inflatables?
Our
inflatables
are constructed with quality and safety in mind!
All of our units have the “child safety ramp/step” for
safe & easy entry/exit; they are constructed from very durable
commercial grade vinyl with double and quadruple stitching.
ALL of our
inflatables meet
and/or exceed ATSM rental industry standards.
Each of our
inflatables is
equipped with a non-removable list of rules. We will also supply
recommended guidelines for safe use and recommended number of
children that should be allowed to use the unit at one time.
Beware of low-grade,
unsafe inflatables and sub-standard
rental operators! All rental
inflatables SHOULD meet ATSM
standards.
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Do you accept credit cards?
Yes.
We currently accept Visa,
MasterCard, American Express and Discover.
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How do I make a reservation?
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You can either call us at 904-651-1680 or
click here
to use our
web order form.
